SVP Industries ::: Privacy Policy

Privacy Policy

This web Site ("Site") is operated by SVP Industries Pty Ltd (SVP) A.B.N. 70 009 563 302.

SVP understands and appreciates that you, as a Site visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. SVP is committed to protecting your privacy. This SVP Privacy Policy explains how your personal information will be treated as you access and interact with the Site. This Privacy Policy may change from time to time so please check it frequently.

WHAT TYPE OF INFORMATION DO WE COLLECT?

Anonymous Browsing

In general, you can visit SVP on the World Wide Web without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our web servers may collect the name of the domain you used to access the Internet and the web Site you came from and visit next. This information is aggregated to measure the number of visits, average time spent, page views, and other statistics about visitors to this Site. We may also use this data to monitor Site performance and to make the Site easier and more convenient to use.

Personal Information Collection

For some services or areas of the Site, which may be available at our Site from time to time, we may ask that you register and to provide us with information about you and/or your company such as name, job title, email address, and other types of information which enable us to provide services and information to you. Once you provide us with information about yourself and/or your company, your browsing on this Site will no longer be anonymous. If you order product or use certain services available through this Site, we may ask you to provide further information, including, but not limited to, financial information (such as credit card and billing information), product information, and other personal information. We may also collect other information from you when you provide comments or participate in surveys.

When you visit our Site, we collect certain technical and routing information about your computer to facilitate your use of the Site. For example, we log environmental variables, such as browser type, operating system and CPU speed, and the Internet Protocol address of your originating Internet Service Provider, to try to bring you the best possible service. We also record search requests and results to try to ensure the accuracy and efficiency of our search engine. We use your IP address to track your use of the Site. This "click Stream" data may be matched with the registration data you provide.

If you provide us with personal data about other individuals, please ensure that they are aware of our Privacy Policy.

If you participate in any group forums or use other interactive tools (such as message boards or chat rooms), which may be available at our site from time to time, you should use care not to disclose personal or confidential information. In general, such forums may be viewed by others who visit the Site.

Please note that we do not knowingly solicit information from children and we do not knowingly market our products or services to children.

Cookies

This Site may use two types of cookies. "Cookies" are small sets of data that a website server stores on your computer, which assign you a unique identifier. A "visitor cookie" is sent to your browser so that our systems remember your requests and keep track of the pages you view on our Site and which services you use. A "resident cookie" may be maintained on our system to recognize you when you return to the Site. This information allows us to better administer the Site and provide a more tailored and user-friendly service to you. You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent; if so, you may limit the functionality we can provide you when you visit our Site.

There are third party links on this Site. We do not monitor or control the collected or use of information when you choose to "click through" links to those sites. You should contact these companies directly if you have any questions about their collection or use of information about you.

SVP strives to have in place appropriate means to protect your information.

SHARING OF INFORMATION

When you provide information to us, we will not generally share that information with other enterprises, affiliated companies, or with third parties. We may however aggregate statistics that we gather about customers, sales, traffic patterns, and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals.

We may disclose information about you to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of SVP or others.

SPECIAL PROVISIONS FOR OUR EUROPEAN USERS

By providing us with data, you consent to the transfer of such data outside of the European Union as described in this Privacy Policy. If you do not consent to the terms of this Privacy Policy, please do not use this Site and, if you have provided personal identifying data, please contact us about how you would like SVP to handle such data.

HOW WE HANDLE EMAIL

The content of any e-mail that you send us will be preserved, if we believe that we have a legal requirement to do so. SVP employees may monitor the content of your e-mail message; our response to you may be monitored for quality assurance issues.

HOW DO YOU ACCESS AND UPDATE YOUR INFORMATION?

Please contact us if you wish to modify or verify personal identifying information that you have submitted to us or if you have questions about the information maintained by us.

Please feel free to contact us if you have questions or concerns about this Privacy Policy.

This is SVP's current Privacy Policy. This version replaces any other Privacy Policy for the SVP Web Site published on the Site to date. SVP may vary the Privacy Policy at any time by publishing the varied Privacy Policy on the Site. You accept that by doing this, SVP has provided you with sufficient notice of the variation.

Date of Publication - 23 April 2002 - Version 2